About Contact Automation

Facility Overview

Contact Automation is a premier provider of managed IVR hosted solutions. Our hosted services provide a cost effective model for deploying enhanced applications. We eliminate the expense of hiring expert staffing and ongoing infrastructure costs. Our facilities are provisioned with redundant high-speed connections, back up power and 24-hour HVAC. Redundant chillers allow us to maintain an optimal computer server environment. All Contact Automation hardware is located in secured sites with 24 hour security. We use key code biometric controlled access to all doors, and video surveillance monitoring.