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Virtual ACD

Virtual ACD provides a Virtual call center solution that can answer and route calls from anywhere to anywhere in the United States. Contact Automation's Virtual Call Center provides your company with a highly configurable auto attendant that can answer calls with multiple levels of automation and route them to several locations based on a preconfigured call flow. With Virtual ACD your business can afford a call center look and feel without the expense associated with setting up a costly contact center. Virtual ACD is built on an interactive voice response platform that provide limitless routing and menu options. Virtual ACD provides reporting and administration via a real-time web interface.

Features:
  • Professional voice recordings Unlimited menu capabilities
  • 800 or local access
  • Multiple levels of routing available
  • Real-time web based administration and reporting
  • Flexible payment options and terms
  • No hardware costs

Click here here or call 877-IVR-WORX to get more information on


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