Virtual ACD provides a Virtual call center solution that can answer and route calls from anywhere to anywhere in the United States. Contact Automation's Virtual Call Center provides your company with a highly configurable auto attendant that can answer calls with multiple levels of automation and route them to several locations based on a preconfigured call flow. With Virtual ACD your business can afford a call center look and feel without the expense associated with setting up a costly contact center. Virtual ACD is built on an interactive voice response platform that provide limitless routing and menu options. Virtual ACD provides reporting and administration via a real-time web interface.
- Professional voice recordings Unlimited menu capabilities
- 800 or local access
- Multiple levels of routing available
- Real-time web based administration and reporting
- Flexible payment options and terms
- No hardware costs
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